For Arduino kits, robots, and other technical (North (Europe, UK, Asia & Australia).Regarding defective or damaged products, please don't hesitate to contact us at the customer service channels below to acquire technical support, refund or exchange. Warranty Claims for Quality-Related Issues We will notify you by email when your return has been processed and refund you the payment via Paypal.Īfter the 14-days refund/30 -days exchange window has expired, your only recourse regarding the products is through our warranty. Please allow at least 7 days from the receipt of your item to process your return. *If the machine was damaged, we will cover the shipping cost for exchange and refund.*Īfter receiving your return and inspecting the condition of your item, we will process your return. *Please note, you will be responsible for all return shipping charges. Please place the item securely in its original packaging, and mail your return through a trackable method. To return an item, please email customer service at / obtain the address information you need regarding of returning the products. RETURN PROCESS AND RETURN EXPENSE STATEMENT All returned items must be in new and unused condition, returned with all parts & accessories included and all original tags and labels attached. RETURNS FOR EXCHANGEĪll returns for exchange must be postmarked within thirty (30) days of the date the item was delivered to the designated shipping address.
All returned items must be in new and unused condition, with all parts & accessories included and all original tags and labels attached. 14 DAYS REFUND & 30 DAYS EXCHANGE FOR ANY REASON RETURNS FOR REFUNDĪll returns for refund must be postmarked within fourteen (14) days of the date the item was delivered to the designated shipping address.
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